YOBA.SYSTEMS
DOCS/Platform Docs/Newsletter/Unsubscribe

Unsubscribe

Use this guide when you want to leave the Yoba Systems newsletter from the unsubscribe link in a subscribed email.

The email that contains the unsubscribe link is still a manual-source artifact. The screenshots below only cover the app-owned result pages that appear after you open that link.

The newsletter email that contains the unsubscribe link as a manual inbox-source artifact.
The unsubscribe journey starts from the delivered email, so this source screenshot is captured manually outside the app-owned web flow.

Step-By-Step

  1. Open a recent Yoba Systems newsletter email that was sent after your subscription was confirmed.
  2. Select the unsubscribe link in that email.
  3. Wait for the unsubscribe page to finish checking the link automatically.
  4. Read the result shown on the page and follow the matching recovery step below if needed.

What To Expect

  • Unsubscribed means the address tied to that email link has been removed from the newsletter.
  • Already_Unsubscribed means there is nothing else to do for that address.
  • Link_Expired means the link is too old. Open a newer newsletter email and use its unsubscribe link instead.
  • Invalid_Link means the link is not usable. Return to the original email and open the unsubscribe link directly.
The unsubscribe page showing the Unsubscribed success result.
A successful link ends on the Unsubscribed result page.
The unsubscribe page showing the Already_Unsubscribed result.
Already_Unsubscribed means the address tied to that link is already inactive.
The unsubscribe page showing the Link_Expired recovery state.
Expired links require a newer newsletter email before you can unsubscribe again.
The unsubscribe page showing the Invalid_Link error state.
Invalid_Link usually means the original email link was altered, partial, or no longer usable.

If You Get Stuck

  • If the link is expired, do not keep retrying it. Use a current unsubscribe link from a newer newsletter email.
  • If the link is invalid, make sure you opened the full link from the email and did not use a partial or altered URL.
  • If you cannot reach a working unsubscribe link from a current email, use the support options in the next step.

Next Step

Return to Support if you still need help after checking the unsubscribe result or recovering with a newer email link.