DOCS/Platform Docs/Support

Support

Use Support when you need help from the Yoba Systems operations team and want the fastest documented path to a tracked response.

The live public contact page with the support entry state visible.
The documented support workflow starts on the public Contact page, not in the dashboard.

Read This Section In Order

  1. Contact

What This Section Covers

  • Opening the live contact form and submitting one tracked request.
  • Capturing the visible reference ID from the success state.
  • Knowing when to use the fallback email, phone, or enterprise paths instead of treating them as the main workflow.

Before You Submit

  • Gather the issue you need help with and the outcome you want.
  • Include any relevant organization, workspace, or environment context in your message.
  • Use the form first unless you have an exception that clearly needs one of the fallback channels shown on the contact page.

Next Step

Start with Contact.