DOCS/Platform Docs/Getting Started/First Login

First Login

Use this guide when your invitation has been accepted and you need to start your first authenticated session in the dashboard.

The dashboard login form used after invitation acceptance.
Use the dashboard login form if the invitation flow does not leave you in an active session.

Step-By-Step

  1. Open the dashboard login page if the invitation flow does not already redirect you into an active session.
  2. Enter the same email address that received the invitation or was approved for access.
  3. Enter the password you created during invitation acceptance or account setup.
  4. Submit the login form and wait for the dashboard session to initialize.
  5. Enter your authenticator code if the app asks for two-factor verification.
  6. Confirm that the app redirects you into the dashboard shell after access is granted.

Common Login States

  • ACCESS_GRANTED means the session was created and the dashboard is loading.
  • ACCESS_DENIED means the email, password, or second-factor check did not succeed.
  • Two-Factor_Authentication means your account requires an authenticator code or backup code before you can continue.
The access granted state shown immediately after a successful first login.
A successful login briefly shows the access-granted transition before the dashboard finishes loading.

If You Get Stuck

  • If you see ACCESS_DENIED, re-enter your credentials carefully and confirm you are using the invited email address.
  • If you are prompted for two-factor verification, use the 6-digit authenticator code first, or switch to a backup code if your team issued one.
  • If you do not remember your password, use the Forgot_Password? link to request a reset email.
  • If login succeeds but you do not reach the dashboard, reload once and then contact your operator if the session still does not complete.

Next Step

Continue to Org Setup to confirm you landed in the correct organization context.